From: Hand hygiene – social network analysis of peer-identified and management-selected change agents
Leadership attributes | Study arm 1 Peer-identified change agents | Study arm 2 Management-selected change agents |
---|---|---|
Attitude | Not pushy, mostly easy-going; positive attitude; motivated to improve hand hygiene practices in the ward | Very determined to improve hand hygiene compliance; strong-minded; goal orientated |
Self-confidence | Somewhat lacking self-confidence; concerns about their leadership capacities | Very assertive |
Approachability | Visible and always receptive; very friendly; not strict; empathetic | Approachable attitude, but sometimes unavailable due to other activities; were strict; almost dictatorial |
Team role | Strong team players; followed-through tasks with other team members; always performed good hand hygiene practices (good role models) | Acted as team managers; kept their distance; always performed good hand hygiene practices (good role models) |
Decision-making capacities | Somewhat lacking | Prominent |