Fig. 2

Relationship between importance and achievement scores for hand hygiene improvement measures. The graph shows the importance and achievement scores for each measure on a scale of 1–5, with 1 being low and 5 being high. The measures include hand sanitiser placed where necessary (1), regular hand hygiene education (2), practical training according to the situation (3), frequent monitoring (4), department-wide feedback (5), personal feedback (6), hand hygiene information poster (7), audiovisual alarming/guidance (8), management’s interest and encouragement (9), and reward and publicise excellent hand hygiene employees/departments (10)